DISCLAIMER: the following English-language text is a translation of the original Greek for information purposes only. In case of a discrepancy, the Greek original will prevail.
Applicable Greek and European legislation means (i) EU Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), (ii) Law 4624/2019 entitled “Personal Data Protection Authority, measures implementing EU Regulation 2016/679 on the protection of individuals against the processing of personal data, transposition into national law of the EU Directive 2016/680 and other provisions”, (iii) Law 3471/2006 on data protection and privacy in the field of communications and (iv) the remaining provisions of Law 2472/1997 regarding “Protection of individuals against the processing of personal data”.
We reserve the right to modify this Policy at any time. You should therefore check our website from time to time to make sure that you agree to any changes. It is also possible that this website will provide additional services in the future. In the event that this involves any change in the way your personal data is collected and processed, you will be provided with more details which will be included in this Policy. A relevant announcement will be placed in a prominent place on our website. Use the “Last Updated” date at the end of this Policy to find out when that Policy was last modified.
The purpose of this Policy is:
1. To ensure that you know what personal data we collect about you, the reasons why we collect and process it, with whom we share it and how we use the personal data you have shared with us.
2. To explain your rights and choices in relation to the personal data we collect and process during your visit and navigation on our website and the use of our online store services.
By accepting these terms, you consent to the storage and processing of your personal data in accordance with this Policy. In case you disagree with any of these terms you must refrain from browsing our website and from the general use of its services such as the services of our online store. In such a case you must also not register on our website and create an account in our online store.
What Data we collected and the purpose of its processing
Personal Data collected during simple navigation on our website regardless of your registration / use of the services of our online store:
During simple navigation on our website, certain data (“usage data”) is collected in order to export statistics (which will not contain personal data that could lead to your identification), for use analysis, improvement of the services provided through our website, but also for the prevention of security risks. Usage data may include IP address, geolocation, browser type and version, operating system, referral source (from which page you reached our site), visit duration, page views, and the navigation paths of the website, as well as information about the schedule, frequency and the way you use the website and its services.
Personal Data collected during the use of the Services of our online store:
Without prejudice to the above paragraph, regarding the data that is collected during the simple use / navigation of our website, some additional data is collected during the use of the services of our online store, which are communicated to us by users themselves. Thus, for placing and executing orders, users can place their order (i) either as simple visitors, (ii) or after registering in our online store through the use of an especially designed form. In both cases we collect the data that users fill in the form such as: Name, Email Address, Physical Address (including Postal Code), Telephone, Other Comments / Information, whether these are requested through the form fields or provided by users themselves (e.g. additional comments) Relevant information is collected by us in case users choose to contact us by sending us a message through the appropriate contact form.
The above personal data is collected and processed for the purpose of executing the sales contract that is thus concluded and for the purpose of answering questions or comments of users in case they submit any, and for the purpose of processing orders, e.g. communicating with visitors / registered users regarding the stage of their order, providing clarifications about orders and generally providing of information about purchases that were made, delivery of the order to the desired place / location, identification of visitors / registered users in any case that this is deemed necessary, as well as informing them about existing stocks in the online store, issuance of proof of order, issuance of the relevant taxation documents (invoices, receipts), internal recordkeeping, and communication with you to answer of comments / questions that you have addressed to us through the special contact form.
Users agree and accept that Skantzochiros SCE may collect non-personal statistics regarding which products users buy or browse most often and how many times they visit the online store or share on social networks the hyperlinks of our online store products.
We may also send you periodic promotional messages and / or newsletters about our new products, special offers or other information that we believe you may find useful using the email address you have provided, provided you are on the mailing list of the Skantzochiros SCE newsletter. It is noted that users undertake the obligation to state the true e-mail address and product shipment, while acknowledging that any false declaration makes it impossible to execute any sales contract between them and Skantzochiros SCE; the latter reserves the right to demand compensation from users for any damage incurred by such behavior (regardless of whether it was at fault or not).
Furthermore users are solely responsible for keeping the password in the user profile that they will create. The process is automated and users recognize that Skantzochiros SCE can not intervene in the login process to enter the Store, nor can know the password they have chosen.
To complete a purchase, users are asked to choose a payment method. If users choose not to pay by cash on delivery as soon as the product is delivered to him, then they will have chosen electronic payment. In this case users are transferred to the secure environment of the respective payment provider (Vivawallet or PayPal), where they enter the requested data. This website and our online store do in no case store payment data (card details, etc.). It is pointed out in any case that all transactions and communications made through this website are made using a TLS 1.3 certificate and are therefore encrypted, providing maximum possible security against personal data interception.
After their storage, cookies help us analyze traffic of our website and / or inform us when you visit a specific website (analysis and research cookies). In this way we can determine the frequency of traffic by collecting information such as the number of people who visit our website, the number of people who return to it, the keywords used in the search field, the users’ location, i.e. the country, the area and, where applicable, the city or municipality from which access is made, etc. In addition, the cookies we use record the pages you visit, the time you spend on them and the points of interest. Cookies may also be used to collect anonymous statistics about our web browsing experience. In this way you help us analyze data about traffic to our website and improve both the present site and the products offered through it. Indicatively, we state that we use the “Google Analytics” service to fulfill the above purposes. More information on how Google Analytics collects and processes your data can be found at the following link: www.google.com/policies/privacy/partners/
Recipients of Your Data:
The recipient of your data is exclusively Skantzochiros SCE. Your personal data is kept secure and is not disclosed to third parties for any reason. Skantzochiros SCE does not transmit, sell, distribute or lease your personal data to third parties unless you have expressly given your consent or are required by law to disclose it. More specifically, Skantzochiros SCE may disclose your personal data to third parties either when such disclosure is necessary for the creation, exercise or defense of legal claims, or in a court proceeding or a relevant summons of Competent Authorities, or in an administrative or extrajudicial procedure, or for the purpose of preventing or interrupting an attack on its computer systems or networks or protecting its rights or property.
Furthermore Skantzochiros SCE may use third party recipients and / or processors on its behalf, such as technical service providers to host, store, manage and maintain its website, its content and data collected, and other technical service providers (e.g. e-mail services) to contact you in cases where it has received your express consent to such communication.
Skantzochiros SCE further uses third-party services to transport items ordered from our online store to your location. It is understood that the disclosure and sharing of such data, which is necessary for the execution of your order, with these third-party courier service providers is necessary. In case of submission of a request by the user for disclosure of the identity of the third-party shipping provider, Skantzochiros SCE will respond by disclosing the details of the company that has undertaken the execution of the specific shipment for which your request was submitted.
In any case, Skantzochiros SCE uses only third-party services that agree to use the personal information provided to them solely for the purpose for which they were provided (e.g. technical services, website technical support, shipping) and who agree and warrant that all processing will be legal and comply with the provisions of applicable personal data legislation and which shall take all necessary technical and organizational measures necessary for the processing to be lawful and to ensure the protection of the data subjects’ rights and an appropriate level of security against risks.
Third Party Orders
In case the recipient is a different person from the user, the user responsibly declares that they have the explicit consent of the third natural person, for submitting and registering of necessary personal data that will allow the execution of the order as well as for further processing by Skantzochiros SCE in accordance with the specific provisions of this Policy.
However, in case Skantzochiros SCE is sued in any way for processing the data of third parties in the context of the above clause, the user who responsibly stated by accepting these terms that they had the consent of the third party is the procedural guarantor vis-à-vis Skantzochiros SCE and undertakes to pay any amount, which Skantzochiros SCE will be called upon to pay in the event of a judicial or extrajudicial dispute. Similarly, the said user will be asked to pay to Skantzochiros SCE the total of court and other legal expenses to which it will be subject, while in addition they undertake to cover any further damage suffered by Skantzochiros SCE such as due to lost profits or moral damage due to the reduction of its reputation and credibility.
We are committed to ensuring that your data is secure. From the beginning to the end of your connection (on-line session) all your information and personal data are encrypted based on the TLS 1.3 encryption protocol when you send it from your server to our system, in order to prevent its interception during their transfer. In order to prevent unauthorized access of third parties to your data, we have created appropriate physical, electronic and administrative procedures to safeguard and safeguard the information we collect.
According to the specifics in article 21 of Law 4624/2019, minors under fifteen (15) years old are prohibited from disclosing their personal data through our website, without the prior consent of their guardian. Therefore, those users who are under (15) years old are requested not to visit our website and not to submit information to us, unless they have received proven consent of their guardian. In the event that the users of the website fall into the above category, we consider that these persons have obtained the prior consent of their guardian.
Your Data Processing Time:
Your data is stored and processed only for as long as required, in order to fulfill the purposes of the processing (as defined above) or until you withdraw your consent. Thus, in case you place an order as a regular visitor, your personal data will be kept in our files until the completion and delivery of the specific order with the exception of only the transaction data for tax purposes and the data mentioned above in the section “Personal Data collected during simple navigation on our website regardless of registration / use of the services of our online store”. The processing time will be similar in case you have contacted us through the special contact form, at which time your details will be deleted as soon as the request has been processed. In case you place an order after registering on our website or subscribing to the newsletter mailing list, your personal data will be kept in our files until you request their deletion. Similarly, until a request is submitted for deletion from use, data collected during the simple navigation of the user on our website are retained, regardless of the way you have used the services of the website (i.e. with or without registration, by sending comments via the special contact form etc.), as is mentioned above in the section “Personal Data collected during your simple navigation on our website regardless of your registration / use of the services of our online store”. In case this is required by law or for any judicial claim or defense involving Skantzochiros SCE against legal claims, Skantzochiros SCE will retain personal data for a longer period of time.
Your rights regarding the data we collect:
Users of this website are the subject of the data collected and therefore have all the rights provided in articles 12-23 of the General Regulation for Data Protection. Thus:
1. Upon your request, you will be provided with information about whether and what personal data is collected and processed in relation to you (“right of access”).
2. In case your personal data is incorrect, you have the right to request corrections to the extent that it is inaccurate and / or incomplete (“right of correction”).
3. You also have the right to request the deletion of your data (“deletion right”). We commit to delete without undue delay and in any case within (7) days your personal data under the terms and conditions of applicable law. However, your data will be deleted only if there is no legal obligation of Skantzochiros SCE or if we have no other legal right to retain them. Please also note that deletion of your data implies that Skantzochiros SCE will no longer be able to provide its services when we require the use of specific data such as e.g. in the case of order processing.
4. You also have the right to set limits on the processing of your personal data.
5. In addition, at your request, any correction or deletion or restriction to the processing of your personal data may be communicated to any recipient to whom such data has been disclosed, as far as possible and provided that this does not involve a disproportionate effort, as well as find out about these recipients.
6. You may also receive your personal data in a structured, commonly used and machine-readable format, i.e. in electronic form, as well as the right to transfer it to another controller (“portability right”).
7. As a data subject you may at any time object to the processing of your personal data based on reasons relating to your personal situation (“right of objection”).
8. You have the right not to be subject to a decision based solely on an automated decision-making process, such as profiling, if the decision would have legal implications for you or other equally important implications.
9. You may revoke your consent to the use of your personal data in the future, in whole or in part. Withdrawal of your consent does not affect the legality of the processing based on your prior consent.
10. Finally, in accordance with applicable legislation on personal data, you have the right to file a complaint with the Personal Data Protection Authority.
Please send any requests or other questions and comments regarding this Policy or the privacy practices of this website by email to the following email address:
or by surface mail to the following postal address:
Karori 5, 10551, Athens
This Policy was last updated on 27/11/2019